Sales: Job One for Every Employee: Internal Corporate Culture

April 24, 2007
6:00 pm	to	9:00 pm

Everyone’s in sales!? Most Americans are ambivalent about sales. We think sales is a ritual dance with miss-matched partners struggling to see who leads. After a bit of flirting, some smooth talk, and furtife bargaining, the partners negotiate a transaction. If they’re satisfied, they’ll wake up the next morning without too much buyer’s remorse or seller’s anxiety. Talk about depressing dates. The alternative: Long term relationships, transactions based on effective communication, a sincere desire to discover and meet (or exceed) partners’ expectations-relationships based on trust. An in today’s highly competitive environment, it’s everyone’s job. This session makes the case for a corporate culture of communication-based, consultative marketing and sales-between traditional customers and marketing and sales as well as between internal departments, functions, and work units. It will enable participants to assess their own dating scenes.

James (Jim) Kimple, Ph.D., President of J Kimple & Associates, LLC, has been a consultant and trainer in organizational effectiveness and workforce development since 1980. He has served clients in the metals, automotive, medical products, and consumer goods industries, public education, government, and social service agencies. Since 1984, Jim has developed joint union-management efforts to improve competitiveness. He has assisted unions and management in strategic planning and joint workplace redesign using a social technical approach and executive coaching. Jim has been recognized for expertise in performance-based consulting and training, an approach that assesses human resource initiatives against organizational performance. He has developed and delivered training in process analysis, effective communication, problem solving, emotional intelligence and conflict maagement. Jim has recently concentrated on assisting health care and other organizations address quality, customer service, and workforce development issues. Jim has shared his work in numerous presentation to professional organizations and at national conferences. He was a cofounder of the Shay Kimple Consulting Group in 1998 and is an adjunct professor in the MBA program at Mount Saint Mary College. Jim’s education includes six years as a carpenter, a BA from Earlham College, an MA from the University of Chicago, and a Ph.D. in Psychology form Yeshiva University.

The sponsor for this event was BBG&G Advertising and Public Relations.

This dinner meeting was held at the Ship Lantern Inn in Milton, NY.